Managing how you receive communications from us is straightforward:

1. Log into My Pages with BankID.
2. Select the Mailings tab.
3. For phone calls, uncheck the box under Telephone to opt out of marketing calls. For mail, uncheck the box under Mail to opt out of direct mail.
4. Click Save to apply your new settings.

Not a customer?
Even if you're not a current customer, you have control over receiving advertisements:

• Register a block on our website using BankID to stop receiving postal ads.
• No BankID? No issue! Fill out our online form and we’ll handle your opt-out request.

Why do I still receive advertising after I've blocked it? 

• Calls: All requests are actioned within 1–2 workdays. Rest assured, this won’t affect your notification of any winnings.
• Mail: Direct mail may still arrive due to early print schedules, incorrect details registered, or updates after the block was requested.

Need a hand? 
Our customer service team is at your service! Email us at kundservice@postkodlotteriet.se with your details, and we'll assist in setting or updating your preferences.