Need to make changes to how many lottery tickets you have or want to cancel altogether? No problem, we've made it easy for you:

• Call Customer Service: call us at 0771-22 55 22, weekdays (excluding public holidays) between 08:00-18:00.
• My pages: log in with BankID and make your changes directly.

Remember, there is no notice period at the Postcode Lottery. You are free to make changes at any time, and it is completely free to cancel or reduce the number of tickets.

You need to notify us of your cancellation at least five business days before the next payment if you pay via direct debit. This is because the bank reserves the amount a few days before the charge.